Revealing the secrets behind the success of Southwest Airlines, one of the world's most successful companies, this book expands on the unusual strategies employed. Southwest reinvented air travel 26 years ago with its low fares and zany, irreverent style. These "nuts" made flying an event. Today Southwest keeps air fares rock bottom by keeping costs low, satisfies customers by getting people and baggage to their destination on time, practises the Golden Rule at work and in the communities it serves and has one of the best productivity and safety records in the industry. This book aims to provide a model for managers who want to motivate, liberate and appreciate their staff, gaining returns as a result. The authors recount the events and cast which have shaped the culture and character of this legendary airline and show just what a difference a bit of ingenuity can make to a company's people and performance.
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Softback edition, very minor signs of use to cover, almost as new. Pages are clean & crisp. Prompt UK dispatch, this item has been donated the proceeds raised will help fund the palliative care services provided by Wakefield Hospice.
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Paperback. Condition: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. Seller Inventory # 4089361
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Seller: WorldofBooks, Goring-By-Sea, WS, United Kingdom
Paperback. Condition: Very Good. Revealing the secrets behind the success of Southwest Airlines, one of the world's most successful companies, this book expands on the unusual strategies employed. Southwest reinvented air travel 26 years ago with its low fares and zany, irreverent style. These nuts made flying an event. Today Southwest keeps air fares rock bottom by keeping costs low, satisfies customers by getting people and baggage to their destination on time, practises the Golden Rule at work and in the communities it serves and has one of the best productivity and safety records in the industry. This book aims to provide a model for managers who want to motivate, liberate and appreciate their staff, gaining returns as a result. The authors recount the events and cast which have shaped the culture and character of this legendary airline and show just what a difference a bit of ingenuity can make to a company's people and performance. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Seller Inventory # GOR001670844
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